Wednesday, August 26, 2009

Dead Two-Month Old MacBook Pro Disk

Dear Apple,

I recently replaced my "old" (not really) MacBook Pro (MBP) because the hard drive was failing (for the second time). I got a brand new MBP (with the glossy screen that I hate) in mid-June 2009.

So imagine my dismay when I start getting long system-wide freezes and find lots of these in /var/log/system.log:

... kernel[0]: disk0s2: I/O error.

Yes, I'm already getting I/O errors from the internal drive on this new MBP.

As computer professionals yourselves, you can probably imagine what a hassle it is to get this sorted out, depending, as you do (and as I do), on your computers for nearly all of your day-to-day business activities.

So, here's my question: Is this something I'm gonna need to deal with every couple of months?

Oh, here's my other question: Do you test the drives in these computers before you sell them? Because, seriously, two months is a pretty short time in which to have a drive failure. And when I include my previous experiences with your laptop drives, I have serious concerns.

Love & kisses,
~Tim

Monday, August 24, 2009

Stephen G Mapes, this is your life

Just got a nice offer from Hilton HHonors Dining. It reads as follows:

Dear Stephen G Mapes,

We’d love for you to join Hilton HHonors Dining. Would 1,000 Hilton HHonors bonus points whet your appetite?

It's easy to earn your 1,000 HHonors bonus points! Just join Hilton HHonors Dining during the New Member Welcome Bonus (via the 'Join Now' link), and spend a total of $25 at participating restaurants, bars and clubs over the next 45 days.

Your 1,000 HHonors bonus points will be in addition to the 5 bonus points you’ll get for every dollar you spend at participating locations as a member of Hilton HHonors Dining! Your earnings are based on the entire bill – tax and tip included. Plus, membership is free!

Points well taken.


Unfortunately for Stephen G Mapes, I am not him and Hilton HHonors shared some of his account information with me. Unfortunately for me, it's likely that they also shared some of my account information with one or more others.

Thanks, Hilton HHonors.

Update: Several others have commented that they received the same Hilton HHonors offer with same guy's account info. So maybe my info hasn't been shared.

Update: Hilton has sent a follow-up message (excerpt below) that apologizes and assures me that my own information was not sent to others. The emphasis in the message below is theirs, not mine.

You were recently sent an email regarding the Hilton HHonors Dining program. The email you received contained someone else’s name and basic account information. Please be assured that your information was not sent to others.

The link to the Hilton HHonors Dining new member bonus was a valid link and the offer to earn 1,000 HHonors bonus points by joining the program and by spending a total of $25 at participating locations over the next 45 days is still valid.

It was the inclusion of another person's information that was incorrect.

We apologize for this inconvenience and look forward to seeing you soon.

Best Regards,
Hilton HHonors